Best Digital Government Service
Best Digital Government Service

This category honors government agencies that provide high-quality, user-friendly digital services. The focus is on services that are easy to use, accessible to all, reduce costs and time, and improve the overall experience for the public.

Criteria
  1. Innovation and Service Development
  2. Use of Technology and Governance
  3. User Experience
  4. Performance and Impact
Best Use of artificial intelligence (AI)
Best Use of artificial intelligence (AI)

This award encourages government entities to use AI technologies in smart and effective ways. The goal is to improve service quality, positively impact users, and support the growth of the AI ecosystem in the GCC region.

Criteria
  1. Governance and Management
  2. Target Group of Service/Product
  3. Impact on Society/Performance and Impact
  4. Sustainability
Best Open Data Initiative
Best Open Data Initiative

This category rewards efforts that make government data open and accessible. These initiatives help increase transparency, support innovation and research, and enable both public and private sectors to use data to create better services.

Criteria
  1. Beneficiaries of Open Data
  2. Data-based Services/Products
  3. Availability, Accessibility and Up-to-Date Data
  4. Data Quality
Best Digital Inclusion Initiative
Best Digital Inclusion Initiative

This award goes to institutions that enhance communication and integration between government entities. It highlights services that save time and resources by making information easily accessible and improving collaboration across sectors.

Criteria
  1. Quality of the Target Groups in the Initiative
  2. Impact and Beneficiary Experience
  3. Awareness and Education
  4. Service Channels
Best Government Service for the Business Sector
Best Government Service for the Business Sector

This award category supports making digital services and skills available to everyone, especially groups like women, youth, the elderly, people with disabilities, and those with low income. It aims to help them take part in the digital world, improve the economy, and promote equal access to digital tools and knowledge.

Criteria
  1. Service Impact on Business Growth
  2. Process Simplification and Efficiency
  3. Accessibility to Various Business Segments
  4. User Experience and Satisfaction
Best Practice in Community e-Participation
Best Practice in Community e-Participation

This award encourages initiatives that involve the community in government decision-making. It promotes collaboration with public, private, and non-profit sectors to gather feedback and ideas, helping to design better services that meet society's needs.

Criteria
  1. Diversity of community participation channels
  2. Involvement of various community groups
  3. Creation of a legislative environment that stimulates community participation
  4. Impact on society.
Best Women Digital Empowerment Initiative
Best Women Digital Empowerment Initiative

This category supports programs that empower women in digital transformation. It includes training, leadership opportunities, and job support to help women actively participate in the ICT sector and contribute to digital development.

Criteria
  1. Initiative's strategy and objectives
  2. Leadership training programs
  3. New opportunities to empower women
  4. Shadowing & swapping.